Frequently Asked Questions

How are you different to other venues?

Here at this premier wedding venue we aim to provide a premier service that allows our clients to create the day of their dreams without forcing packages on them. We hope to offer flexibility along with professional advice and support to make sure that you have your day exactly how you wish it to be.

When can I view the Hall?

We can do viewings Monday to Friday 9am to 4.30pm and on occasional weekends.  Please do call our Wedding Team to arrange a viewing as we would love to show you this beautiful wedding venue and meet with you to discuss your requirements.   

Can we just get married at Hagley Hall and have our reception elsewhere?

For those of you that don't want to get married in church or other religious buildings but still want a prestigious and beautiful setting in which to exchanged your vows, then we offer the Saloon or Long Gallery at Hagley Hall for your Civil Ceremony.  Go to our 'Civil Ceremony' page.

Can we have live music during the Civil Ceremony?
Yes, you can have live music during the Civil Ceremony here at this impressive wedding venue. You are welcome to use the Lyttelton family’s baby grand piano situated in the White Hall as well if you want music before or after your ceremony or to accompany your drinks reception.  You are most welcome to have none amplified music such as a string quartet, harpist etc. Should you want recorded music played then we would ask you to supply your own CD player or music system.  There are plenty of power points available.

Do you have same sex weddings?

We welcome all Brides and Grooms, LGBT or otherwise, to this impressive wedding venue to exchange their vows and declair their love for their partner in front of family and friends. Get in touch with us if you have any concerns and we will do our best to help you arrange your special day. 

Can I bring my Own Suppliers?

For the most part we are more than happy for you to bring your own suppliers as we know and understand the importance of working with reliable and professional people who can provide you with exactly what you want on your special day.  However, we do ask you to use our hand selected catering and marquee companies. As you can imagine these elements are a very large part of your wedding budget and we feel that providing you with professional reliable companies that have a wealth of experience, not only in their particular trade but also a proven track record working at Hagley Hall then you will be guaranteed an excellent product and service. you can find a list of our suppliers on the 'Friends' page.

Can I use a florist that isn’t on the suppliers list?
Our Wedding Team want to help you design the perfect wedding so we are committed to working with your chosen wedding specialists to make sure that this stately wedding venue is dressed to perfection on the day. Once you have chosen a florist it might be an idea to encourage them to contact us or even visit the Hall to view its rooms and decor in order to help with the size and design of the displays.

Is our florist allowed to assemble the arrangements at the Hall?

Yes, however we would ask you to ask your florist to assemble the arrangements off-site and that the flowers be delivered already arranged. If you or your florist have any concerns about this method then please do get in touch with our Wedding Team and we will work with you to accommodate your specific needs.

Can I bring table decorations and who will put them on the table?

We want your tables to look beautiful on the day so we are happy for you to bring extra decorations along with your name cards and menu cards. Our dedicated Wedding Team will position these on the tables for you. Just give us detailed instructions and we will be able to place the ornaments for you. 

Can I bring my own caterer?

For the most part we are more than happy for you to bring your own suppliers as we know and understand the importance of working with reliable and professional people who can provide you with exactly what you want.  However, we do ask you to use our hand selected caterers. As you know the celebratory meal is a very important and expensive element of your wedding day and we feel that providing you with a selection professional, reliable catering companies that have a wealth of experience, not only in their particular trade but also a proven track record of working here at the Hall then you will be guaranteed an excellent product and service.  You will find our extensive list of caterers on our ‘Friends’ page. Please do contact them independently to discuss your requirements or to request menu suggestions. If you would like some guidance please don’t hesitate to contact the Wedding Team and we can help you with your queries.

Do you cater for food allergies? 

Our hand selected caterers are fully prepared to provide you and your guests with food to meet your dietary requirements be they dairy or gluten free, coeliac or vegetarian.  Simply contact them with your requests.

Do you do menu tastings?

Once you have chosen your caterer they will be more than happy to create your final menu choice for you to taste in advance. Do contact them for details and costs. The tastings will usually take place at the caterers premises.  

 

Do you have a marquee?

We have two dedicated marquee sites within the grounds and can help you create a marquee venue to seat up to 1500 people. Please visit our ‘Marquees’ page or the ‘Asian Weddings’ page in our Wedding section to gather more information. You will also find a list of our designate marquee companies listed on the ‘Friends’ page.

When do we need to confirm our final numbers?

In order for us to make sure that your day goes according to plan then we need as much information as possible in advance. We would ideally like your final numbers 5 working days before the big day if possible. But don't worry should things need to change last minute then we will work hard to make sure it all goes smoothly. 

Do you have accommodation?
There are a number of quality hotels within easy travelling distance. Please contact us for the accommodation list.  As part of the exclusive wedding fee the Bride and her immediate entourage (including suppliers such as hairdressers, make-up artists etc) are offered the use of the Chinese Watersilk Room during the day until 8pm.

Can people leave our cars overnight?
If you need to leave a car overnight, then please park in the church car park and pick your car up before 9am the following morning.  Parking at Hagley Hall is mostly on grass.  You may drive your car up to the front door for guests to alight (ladies in heels, the elderly or disabled etc) but we would then ask you to park your car in car park areas. Likewise, suppliers are able to park close to the Hall to unload but thereafter will need to relocate their vehicles to the car park area.

Can we go beyond midnight?
When you hire this historic house for your wedding or celebration the hire period is usually 9 hours from 1500hrs to midnight.  You may wish to change these timings to start earlier, however the period would still remain at 9 hours i.e. your event could start at 1300 but would need to end at 2200hrs. 
You can purchase extra hours for £250.00 +VAT per hour. Please note that we are unable to extend the hire period past midnight as Hagley Hall is still a family residence.

Can I leave items behind to be collected at a later date?
Items can be left at this Stately Home wedding venue and collected during office hours Monday to Thursday between 9am and 5pm by arrangement with the Wedding Team.  We will store items for 5 days.  However, in some cases we have weddings the next day and in this instance, we may ask you to remove all your items at the end of the evening. Don’t worry we have plenty of staff on hand to help you.

Can we have children at the wedding?

We do welcome children at the Hall but we would appreciate it they could be supervised at all times. Due to food hygiene and health and safety concerns children are not permitted to be seated on the laps of guests during food service.  Children’s booster seats can be provided where appropriate; however, we don’t provide high chairs but are more than happy for you to bring your own. Please note that a child on a booster seat or in a high chair will count towards the maximum number of 10 per table. Please do contact us to discuss your requirements prior to the day. We have a baby changing facility in the disabled toilet in the Perron Corridor. However, if you are having a marquee it would probably be best to include facilities for mother and baby within the marquee itself.

How much use can I have of the house at a marquee wedding?
The house is ideal for short family reception of up to 2 hours before your main guest arrive at the marquee. You can of course use the house for your religious ceremony again for 2 hours.

Is there a room where my guests can get changed in?
We are happy to provide a room for the bride and her immediate entourage (maximum 6 people) and similarly for the groom however we don’t have a room for general guests to change in.  

Can we supply our own alcohol?
We do offer a superb wine list and our wine specialist will even source your preferred wine if you desire. However, you are able to bring your own drink and pay a corkage fee. For more information visit our ‘Drinks Package’ page. Please note that for a Civil Ceremony only (2 hour hire period) Hagley Hall will be the sole supplier of all beverages including alcohol.

Where can we have photographs taken at Hagley Hall?

There are some wonderful locations for photography here at this stately home wedding venue and you are welcome to use the grounds for photographs during your day here. Professional and guest photography can take place in the designated State Rooms; White Hall, Saloon, Long Gallery and Crimson Dining Room.  The Lyttelton Suite on the ground floor and outdoors on the Perron steps and lawn is also available for your use. You and your guests can use the Perron Lawn at the front of the Hall for photographic opportunities as well; perfect for those large group shots.

Can our Photographer have access before the day for a viewing?

We know how important wedding photograph is and we want you to get the best shots for your album so we are happy for your photographer to view the hall prior to your wedding day. Please get your photographer to call the Wedding Team and arrange an appointment, Monday to Friday during office hours (9 - 5).  

Can we use the grounds on the day?
Guests are able to use the Perron Lawn at the front of the Hall for recreational activities.  However, we would wish you to take great care when venturing on to this lawn with high heels as the lawn is uneven.  The Ha Ha (a landscape feature) is situated at the far edge of the Perron Lawn and consists of a one metre drop to the front field.  We advise that guests should keep at least a one metre distance from the Ha Ha at all times. Guests approach the Ha Ha at their own risk and we would grateful appreciate if children could be kept under close supervision at all times when outside.

Can guests throw confetti?
We understand that confetti is a longstanding tradition at weddings and we want you and your guests to enjoy this wonderful moment. Could we ask however that you only use real flower petals (either fresh or dried) or biodegradable confetti and for it to be hand throw. 
Can we have Chinese Lanterns?
Sadly due to our 140 head of fallow deer we are unable to risk Chinese lanterns.

Do you allow fireworks?
Firework displays add a wonderful finale to the evening and we love them here at Hagley Hall. Again, due to the close proximity of the Deer Park and the herd of fallow deer we have had to think carefully about how we use them. There are some restrictions in place such a noise restriction and biodegradable cartridges. The Wedding Team has sourced a reliable company that works with us to provide safe fireworks while still giving a stunning and colourful display. You will find our nominated supplier on the “Friends” page. If we can help you with arrangements please don’t hesitate to contact us.

Can we have candles?
Candles are wonderfully romantic and suit the decor of this stately home wedding venue perfectly. If candles are to be placed directly on the table, then the flame must be encased in glass. You can have naked flames if the candles are in candelabras which should be least 30cms above the table.

Do you have an easel?
Yes, we have an easel and will happily display your seating plan. If you supply your table plan A1 size on stiff card or board then we can mount it in our gold frame as well.

When can we deliver things to the Hall for the wedding such as table plans and presents?
We know that it can get terribly busy on the run up to your big day so we try and make it as easy as possible for you to get through your ‘to do list’. You can deliver items needed for the wedding the day before if that helps. If you call the Wedding Team to arrange the delivery, then we can be waiting and ready to assist you.

Can we leave wedding gifts, cake etc at Hagley Hall after our event?
Items can be left at the Hall and collected during office hours Monday to Thursday between 9am and 5pm by arrangement with the Wedding Team.  We can store items for 5 days.  However, in some cases we have weddings the next day and in this instance, we may ask you to remove all your items at the end of the evening.

Can we have a band?
You are welcome to have a live 3-man band in the Lyttelton Suite. 
The band will need to provide safety certificated and prove that their equipment is PAT Tested. The band must load their equipment in through the East Door and park in the car parking areas. 

Do you have disabled access and a lift?

We don't have disabled access as such but we try our best to assist and accomodate where we can. We are able to offer you the option of traveling in the family's private lift to access the State Rooms on the first floor. We do have a disabled toilet which is located on the ground floor.

What happens next?

If you have decided that you would like to book Hagley Hall for your wedding then please get in touch with the Wedding Team on 01562 887290. We will check that the date you want is free and hold it for you.  You will need to fill out the application form and then pay a deposit to secure your booking. Full payment is required before the booked wedding date. For costs please see our 'Exclusive Wedding Fees' page